FAQ

We don’t just coat almonds in chocolate—we give them a full glow-up! Each almond is roasted, coated in crunchy toffee, layered with premium couverture chocolate, and finished with a natural flavour dusting. The result? A roasty, crunchy, creamy and moreish snack you won’t be able to put down.

Our Nom Noms contain dairy (milk chocolate and butter) and are not vegan. They don’t contain gluten ingredients, but they are made in a kitchen that handles gluten, so we can’t claim they’re completely gluten-free. Always check the allergen label on each flavour for details.

We proudly use Australian-grown almonds and premium couverture chocolate (including Lindt). Our matcha comes straight from Uji, Japan, and all our dustings are made with natural ingredients—no artificial flavours or preservatives.

Our snacks have a 6-month shelf life when stored correctly. For best crunch, keep them in a cool, dry place away from direct sunlight. (Pro tip: they’re extra delicious straight from the fridge in summer!)

Nope! All our flavours come from natural powders, spices, and extracts. We believe in keeping things real and letting the chocolate + toffee shine.

We currently ship Australia-wide. We’re working on making Nom Nom Nattsu available overseas—so stay tuned if you’re outside Australia!

Standard shipping is calculated at checkout. We offer free standard shipping for orders over $60,00. Express shipping is also available if you just can’t wait.

Yes! You can chose free pickup from our production kitchen in Cheltenham in Melbourne's South East. Our pick up times are every Monday from 10am - 5pm. More details available when you check out.

We usually pack and send orders within 2 business days. Delivery time depends on your location, but most orders arrive within 3–7 business days. You’ll get tracking details as soon as your order ships.

Yes! You can add a personalised note at checkout, and we’ll make sure it goes in with your order. Nom Noms also make perfect gifts just as they are, thanks to our fun packaging.

Absolutely! We love working with like-minded retailers. Please fill out our wholesale enquiry form or contact us and we’ll get back to you with details.

Yes—we can create larger pack sizes or custom orders for corporate gifting, events, or bulk purchases. Just get in touch and we’ll make it happen.

Keep them sealed, in a cool and dry place, away from direct sunlight. If it’s hot, you can refrigerate them, they're that extra bit crunchy straight out of the fridge!.

It’s a playful nod to the Japanese word for “nuts” (ナッツ, nattsu). Since our brand is inspired by Japanese snacking culture, it felt like the perfect fit.

Because every step of the process—from roasting almonds to dusting the final flavours—is done by hand, in small batches. It’s our way of reminding you that care (and crunch!) goes into every bite.